Owen Appleton

Owen Appleton is Service Portfolio Manager at the EGI Foundation working on Service Strategy, Service Portfolio Management, IT Service Management training and consultancy. He holds a BSc. in Biochemistry and an MSc in Science Communication from Imperial College, London. He was a CERN Fellow, where he became involved in European computing projects in 2004 through the EGEE project series (which preceded EGI). He has contributed to numerous European projects, worked in scientific Public Relations, ran a policy and management consultancy and coordinated the development of a federated Research IT support network in Switzerland.

Owen was a leading author of the FitSM standard, is a certified FitSM trainer and is co-chair of the FitSM working group within standard owner ITEMO (IT Education Management Organization). He holds an Expert certification in FitSM as well as certifications in ITIL and ISO 27k.

Owen has the role of Service Portfolio Manager for EGI and he Chairs the Services and Solutions Board (SSB).